Last updated: 15th April 2026

1. Introduction

This privacy policy explains how we collect, use, and protect your personal data when you use this website.

Anchor Point Counselling is committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Data We Collect

We may collect and process the following personal data:

  • Name
  • Email address
  • Any information you provide via the contact form
  • Technical data such as IP address and browser type (via website hosting/logs)

3. How We Collect Your Data

We collect data when you:

  • Fill out the contact form on our website
  • Contact us directly via email
  • Browse the website (limited technical data)

The contact form on this website is powered by WPForms Lite.

4. How Your Data Is Used

We use your data to:

  • Respond to your enquiries
  • Provide information about our services
  • Maintain records of communication
  • Improve our website and services

We do not use your data for marketing unless you explicitly request this.

5. How Your Data Is Stored

When you submit a form:

  • Your submission is stored securely within our WordPress website using a plugin
  • A copy of your message is also sent to our email inbox

We take reasonable steps to ensure your data is stored securely and protected from unauthorised access.

6. Data Retention

We only keep your personal data for as long as necessary to respond to your enquiry and maintain appropriate records, or as required by law.

You may request deletion of your data at any time (see Section 9).

7. Data Sharing

We do not sell or rent your personal data.

Your data may be processed by trusted third parties involved in running this website, such as:

  • Website hosting provider
  • Email service provider

These providers are required to keep your data secure and only process it on our behalf.

8. Cookies

This website uses cookies.
Please refer to our separate Cookie Policy page for full details on how cookies are used.

9. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

10. Contact Details

If you have any questions about this privacy policy or your data, please contact:

Chris Smoothy – Anchor Point Counselling
anchorpointuk@pm.me